The bus conductor story in the feeling less person. He was dead against mankind. He did not know that rules are meant for the comfort of the passenger. He made use of the rules to trouble the people. He could have easily allowed the lady with the dog to travel in his bus. But he ordered her to go on the top of bus in cold weather. He wanted the lady to be helped. He was very strick. He did not care for request of other passenger. The appeals of the passengers had no effect on him. Later the writer advised to mix up a little good temper and good will with rules.